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Security telephone service and locators

The security telephone service is intended for Helsinki residents who need security for living at home and moving about due to hazards such as a risk of falling. With our security telephone and bracelet, you can contact a carer around the clock the year round, whenever you need it. The service can also be supplemented with a door alarm or GPS locator bracelet, which can be useful for clients such as those with a memory disorder.
Nurse at the computer.
Photo: Anna Dammert

The security telephone service includes a bracelet and a central unit that can be used for a two-way telephone connection with our on-duty security telephone staff around the clock. If needed, we will send a carer to your home for an assistance visit. In urgent cases, we will call an ambulance.

When you are a security telephone service client, we will not only take care of answering emergency calls, but we will also install the device into your home and teach you how to use it. We will also provide technical support if a fault occurs.

The security telephone service can also be supplemented with a door alarm or GPS locator bracelet if there is a need to monitor your movements in order to guarantee your safety due to reasons such as a memory disorder. The door alarm will notify our on-duty security telephone staff if you go out at night, for example. The GPS locator bracelet will trigger an alarm if you leave your designated safety zone, enabling us to reach you quickly if needed. 

Watch a presentation video of the security telephone service

How does the security telephone service work in practice and how can you acquire it? Watch a presentation video of the service published on the Helsinki-kanava channel.